You have the momentum. But your operations weren't built for what comes next.
Onboarding takes 3× longer than it should. Every departure is a knowledge loss event. No documentation. No system. Just tribal knowledge.
Finance, CS, and product run on different data. You find out about problems when customers call to cancel. No single source of truth.
Renewals missed. Upsells forgotten. Manual handoffs mean €45K ARR slips through unnoticed. No triggers. No alerts. No accountability.
You have the customers and the momentum. But manual workflows, siloed teams, and undocumented processes create a ceiling. You can't scale regionally or globally on a foundation built for 50 customers.