Standard with every NordOps engagement

Admin Portal

Production-proven portal mockup — click rail items in the mockup below to switch between views. Download as PNG to embed in presentations and the website.

Tip: click rail items to navigate between views, then download the view you want.
admin.client-domain.com
Company Insights
🌍 Global Customer Map
📈 Business Insights
Process Library
🧭 Pre-Sales
🤝 Post-Sales
SOC
💓 Service Status
Partner Portal
👥 Access Management
CSM Portal
📊 Access Management
Service Status
Last checked 23 seconds ago · Auto-refresh every 5 min
api-server-partner
Backend OK Frontend OK
Updated 14s ago
api-server-processor
Backend OK Frontend OK
Updated 18s ago
api-server-csm
Backend Warn Frontend OK
Stale 11m ago
api-server-audit
Backend OK Frontend OK
Updated 8s ago
api-server-demo
Backend Error Frontend Warn
Down 2m ago
api-server-billing
Backend OK Frontend OK
Updated 5s ago
Global Customer Map
128 customers · 4 relationship types · Click a marker for details
42
31
28
8
12
5
2
Direct (50) MSSP (36) Reseller (30) Distributor (12)
Acme Bank AG
Frankfurt, Germany · MSSP · €84,200 ACV
Business Insights
Key business indicators · Week-over-week trend · 2026 goal progress · Live
Monthly Recurring Revenue
€487,200
▲ 4.2% vs last week · €19,640
Net New ARR (QTD)
€312K
▲ 8.1% vs last week · 67% of Q2 target
ARR
▲ 4.2%
€5.85M
2026 goal: €8.0M
73%
Active Customers
▲ 1.6%
128
2026 goal: 180
71%
Net Revenue Retention
▲ 0.8 pts
112%
2026 goal: 120%
93%
Gross Churn (annual)
▼ 0.3 pts
8.4%
2026 goal: ≤ 7.0%
behind
Average ACV
▲ 2.1%
€45,700
2026 goal: €55,000
83%
Pipeline Coverage
▲ 0.2×
3.2×
2026 goal: ≥ 3.0×
on track
Last refreshed 4 minutes ago · Data sources: CRM · Subscription system · Product backend · Updated every 15 minutes · 2026 goals defined in board planning doc
Access Management — Partner Portal
38 active partner accounts · 4 pending grants · 1 bounced email
Partner / User
Role
Email Status
Last Active
Actions
Northwind MSSP
admin@northwind-mssp.com
Partner Admin
Delivered
2 hrs ago
Vertex Reseller
ops@vertex.io
Partner Admin
Delivered
1 day ago
Helix Distribution
accounts@helix-dist.de
Reseller
Pending
Brückner GmbH
it@bruckner.de
User
Bounced
Atlas Cyber
portal@atlascyber.fr
Partner Admin
Delivered
5 hrs ago
Pre-Sales Process v2.4 · digitised 12 Mar 2026
Lead capture → Qualification → Proposal → Close · 14 nodes · 3 integrations
OwnerSales Ops
Avg Cycle22 days
Conversion18.4%
IntegrationsCRM · Calendar · Finance
Lead captured Qualify (BANT) CRM auto-scored Qualified? Discovery call Calendar booked Disqualified Proposal drafted Finance approved Negotiation? Revise proposal Loop ≤ 3× Closed-Won Closed-Lost yes no yes no timeout
Entry / Exit Process step Decision Success Stop / Loss
Post-Sales Process v3.1 · digitised 28 Mar 2026
Contract signed → Onboarding → Active → Renewal · 16 nodes · 4 integrations
OwnerCustomer Success
Avg TTV6.4 days
Renewal Rate91.6%
IntegrationsCRM · Subscription · Product · Billing
Contract signed Sales→CS handover Auto from CRM Onboarding kickoff Tasks generated First value? Active customer CHI tracked CS intervention Health alert raised Health drop? Health monitoring Daily auto-check Renewal due? Renewal workflow 90 / 60 / 30 days Renewed Churned yes no no yes no resp. not yet
Entry / Exit Process step Decision Success Stop / Loss